Ecommerce policy

Shipping & Payment

Use this page to publish your policy content for customers.

Payment Policy

We currently accept prepaid orders only to ensure faster processing, secure transactions, and a smoother shopping experience.

We do not offer Cash on Delivery (COD).

All payments are processed through secure and trusted payment gateways, ensuring complete safety of your transactions.


Order Processing

  • Orders are processed within 24 hours of successful payment.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Once your order is confirmed, you will receive an order confirmation email/message.

Shipping & Delivery

  • We ship across India using reliable courier partners.
  • After dispatch, you will receive a tracking link to monitor your order in real-time.
  • Delivery timelines typically range between:
    • Metro Cities: 2–4 working days
    • Other Locations: 4–7 working days

(Delivery timelines may vary depending on location and unforeseen circumstances.)


Order Tracking

You can track your order anytime using your Order ID and registered email on our tracking page.

We ensure full transparency so you always know where your order is.


Why Prepaid Only?

To maintain:

  • Faster dispatch
  • Reduced order cancellations
  • Better inventory management
  • Smooth customer experience

Prepaid orders help us serve you better and deliver your products without delays.


Shipping Charges

  • Shipping charges (if applicable) will be calculated at checkout.
  • Any promotional free shipping offers will be automatically applied.

Delays & Support

While we aim for timely delivery, delays can occasionally occur due to:

  • Weather conditions
  • Courier issues
  • Remote delivery locations

For any queries, feel free to contact us at:
support@throttleandthump.com


Our Commitment

With 50+ years of experience in the motorcycle industry, we focus on delivering quality products and building long-term trust with our customers.