Ecommerce policy

Terms & Conditions

Use this page to publish your policy content for customers.

Introduction

Welcome to Throttle & Thump. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website.


Use of Website

  • You agree to use this website only for lawful purposes
  • You must not misuse, hack, or disrupt the website or its services
  • All content on this site is for informational and shopping purposes only

We reserve the right to restrict or terminate access if misuse is detected.


Product Information & Accuracy

We strive to ensure all product details, descriptions, and prices are accurate. However:

  • Errors or inaccuracies may occasionally occur
  • Product images are for representation purposes and may slightly vary
  • We reserve the right to correct errors without prior notice

We do not guarantee that all content is 100% error-free, but we continuously improve accuracy.


Pricing & Payments

  • All prices listed are in INR and inclusive/exclusive of applicable taxes (as mentioned)
  • We accept prepaid orders only
  • Orders are processed only after successful payment confirmation

In case of pricing errors, we reserve the right to cancel or modify orders.


Order Acceptance & Cancellation

  • We reserve the right to accept or reject any order at our discretion
  • Orders may be cancelled due to:
    • Product unavailability
    • Payment issues
    • Incorrect pricing or technical errors

If your order is cancelled after payment, the amount will be processed as per policy.


Shipping & Delivery

  • Orders are usually processed within 24 hours
  • Delivery timelines may vary depending on location and courier services
  • Customers will receive tracking details after dispatch

Refer to our Shipping & Payment page for complete details.


Returns & Replacements

  • We offer replacement within 10 days for defective or incorrect products
  • Products must be unused and in original condition
  • Some categories may not be eligible for returns

Please refer to our General Returns page for detailed information.


User Accounts

  • You are responsible for maintaining the confidentiality of your account credentials
  • Any activity under your account is your responsibility
  • Sharing login details may compromise your data security

We are not liable for unauthorized access due to user negligence.


Privacy & Data Protection

We collect basic user information such as name, email, and IP address to improve our services and process orders.

We take reasonable steps to protect your data and prevent misuse.

For more details, please refer to our Privacy Policy.


Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for:

  • Content on third-party websites
  • Transactions or dealings with third-party providers

Use them at your own discretion.


Limitation of Liability

We shall not be held liable for:

  • Any indirect or consequential damages
  • Loss of profits, data, or business
  • Delays caused by third-party services

Use of this website is at your own risk.


Indemnification

You agree to indemnify and hold Throttle & Thump harmless from any claims, damages, or expenses arising from misuse of the website or violation of these terms.


Changes to Terms

We may update these Terms & Conditions at any time without prior notice.

Continued use of the website after changes means you accept the updated terms.


Contact Information

If you have any questions regarding these Terms & Conditions, you can contact us:

📧 support@throttleandthump.com
📍 Nashik, Maharashtra, India